Shipping policy

Free US shipping

Shipping is free on every US order. No minimum spend is required.

Dispatch and delivery

Available delivery destinations and any applicable shipping charges are shown at checkout before you pay. For current dispatch and delivery estimates for your address, email info@usemagni.com before ordering.

Delivery can be affected by the destination, carrier conditions and holidays. If your order is delayed or you need a delivery update, contact us with your order number or checkout email.

Address changes and delivery issues

Please check your delivery address before placing your order. If you spot a mistake, email info@usemagni.com as soon as possible. We will help where we can, but changes may not be possible after dispatch.

If your parcel has not arrived, arrives damaged or contains a missing or incorrect item, email us so we can investigate and help resolve it.

Refunds

Your order is covered by our 90-night refund promise.